Privacy Policy

Last update: 30/9/22

We (referred to as "We", "Us", or "Our") are dedicated to protecting your personal information and ensuring your privacy.

This Privacy Policy aims to enlighten you about our methods of gathering and preserving the data you submit via Diamond Altflow (referred to here as the “website”).

These ideals will be upheld: .

  • To openly disclose how personal data related to you is managed and gathered:

We aim to equip you with the knowledge necessary to make informed decisions about handling and managing personal data. That's why our platform exists. We utilize various methods and strategies to share pertinent details concerning personal data usage with you.

Should we determine that you need certain particulars, we'll furnish you with the data at the appropriate moment.

We are delighted to address any inquiries you might have and will offer needed clarifications regarding any legal constraints. You can contact us through email at the following address: info@ Diamond Altflow .com .

  • Personal information will solely be utilized for the objectives outlined in the policy.

We may handle your Personal Data for diverse objectives, including providing the website to you, linking you to external trading platforms ('Services'), improving the site, securing our rights and interests, supporting the upkeep and offering of services, complying with legal and regulatory requirements, as well as carrying out management and business tasks to enable the services' delivery and utilization.

We also handle your personal information to gain a deeper insight into your preferences and requirements.

  • Utilize key instruments to safeguard your personal data rights effectively.

To enable you to exercise your rights, we have significant resources available. Reach out whenever you need to request information about your Personal Data. We can update, erase, cease its use for certain objectives or entirely, and transfer it to you or another entity. We ensure your requests will be fulfilled.

  • Protect your private information:

Although we cannot assure absolute safety of your personal information, we do commit to consistently applying a range of strategies and practices to keep your personal information secure.

Our security and privacy policy is comprehensive.

1. The Scope?

This policy outlines the nature of personal information the organization gathers on individuals and details its handling, distribution to external entities, security measures, and other related processes.

This Policy pertains to data linked to a recognized or recognizable individual. An individual who is recognizable might be directly identified, or through a combination of supplementary details we possess or can obtain.

The Policy describes “processing” as an action involving the utilization or collection of personal information. It encompasses the organization, arrangement, and retention of personal data.

Our offerings cater to a broad audience and are unsuitable for individuals under 18 years old. We don't intentionally collect or seek out details from those younger than 18. Such individuals are not knowingly permitted to access our services. If we find any data related to minors, we will promptly delete it.

2. What information do we collect about you?

When you use our platform or explore our website, we collect personal information. In specific situations, we may ask for your personal info, while in others, we acquire it by studying how you interact with our services or service channels, or through data provided by our third-party associates.

3. There is no obligation to provide the company with personal details, nor the repercussions.

However, you are not required to share any personal information with us. Nonetheless, in some situations, you might choose not to provide personal details. This may impede our ability to deliver services or restrict users from accessing the site.

4. What types of personal information can we collect? When you access our site, we gather the following details about you: .

This encompasses details about your digital activity log, data on your web traffic (including IP address, date of access, access time, and date of entry), the language preference, crash reports from software, the browser type utilized, as well as specifics about the device employed. The gathered information is not personal and cannot be used to identify you.

Personal Information We obtain from you: Any personal information you voluntarily submit to Us when you engage with a third-party online trading platform via Us.

Personal details you submit specifically to external platforms for trade purposes: this data includes your full name, residential address, contact number, and email address.

5. The justification and motives behind the handling of personal information.

The company handles your personal information for the reasons outlined here, complying with applicable legal standards.

Without a lawful foundation, the company cannot process your personal data. The legal justifications enabling the company to handle your personal information include:

  • You have agreed to the handling of your personal information for certain purposes. This applies when you provide details through the website, allowing us to share them with a third-party trading platform.
  • The Organization or an External Party may need to handle processing tasks to address their valid interests. For example, this may involve enhancing our offerings or addressing legal disputes.
  • Compliance must fulfill a legal requirement.

Reach out via email for further information about the processes required to protect legitimate interests.

Provided below are various justifications and lawful bases for how we might utilize the details you offer us. Confidential information.

Scope
Legal basis

To share your personal details with external entities upon your request to access digital trading.

Should you request, we may gather your personal information to share with external South African organizations.

You've agreed to the handling of your personal information for one or more purposes.

To address your requests, inquiries, or concerns, personal information is essential to assist you with any queries related to the services in South Africa.

The company's rightful interests or those of another party must undergo processing.

To fulfill any legal, administrative, or judicial duties, personal data is processed to comply with statutory obligations.

To meet legal requirements, processing is necessary.

To improve our offerings, we might utilize Personal Data. This encompasses, but is not limited to, any failure or error feedback we gather related to our offerings.

The company's legitimate interests or those of another entity require processing.

Prevent Fraud and Misuse in Our Offerings

The legitimate interests of the company or the interests of a third party need to be processed.

To execute and oversee operations aligned with our service demands, such endeavors encompass administrative support, growth initiatives, strategic choices, supervisory frameworks, among others.

The company's valid concerns or those of another party require evaluation.

For decision-making across various matters, we utilize diverse analytical strategies (including statistical methods) to perform assessments, such as statistical evaluations.

The company or a third party has legitimate interests that require processing.

To Protect Our Assets, Rights, and Interests and Those of Others We Have Created HTML0 to Assert and Defend Legal Claims Personal Data May Be Used by Us to Preserve Our Rights, Interests, and Assets, or Those of External Parties, Following Relevant Laws, Regulations, or Agreements and Any Applicable Conditions, Terms, or Policies.

The company's legitimate interests or those of a third party require processing.

6. Personal Data Sharing with External Entities

The firm may also share personal data with external companies that provide us with services, such as hosting, storage solutions, IP address details, and user experience analytics.

You're welcome to request that we share particular personal information about you with third-party trading platforms. In these cases, we will pass on the personal details you give us to third-party trading platforms. These platforms will handle your personal details according to their privacy policies. Your personal information might be distributed across several trading platforms.

The organization might disclose personal information to affiliated firms or strategic collaborators. This enables the organization to access resources vital for advancing and refining the offerings provided to its clientele.

Should it be necessary to protect third-party rights or company property, The Company can reveal personal information to regulatory, municipal, or other government entities.

We could also, in addition, disclose your personal information to prospective investors or purchasers, or to lenders associated with the company or any business in the group, should a similar transaction occur (including transferring or selling assets of the company or any other entity in the group) or during any merger, organizational restructuring, consolidation, or insolvency of the company or any other entity within the group.

7. Biscuits and services from external providers.

External companies, like those delivering ads on our platform or analytics firms, might be engaged. These entities may also employ cookies or alternative technologies.

Small text files called cookies are stored on your device each time you visit or access the website. They collect data about your preferences and browsing patterns to enhance your user experience, remember your choices, and tailor the products and services you might appreciate. Cookies are also employed for statistical and analytical purposes.

Some cookies we utilize are session cookies. These are briefly downloaded to your device and only remain active until you shut down your browser. On the other hand, there are also persistent cookies. These stay on your device even after the browser is closed. They serve the purpose of helping the site recognize you as a returning visitor, allowing you to easily access the website again.

Types of cookies:

We might utilize them following their intended function:

The type of cookie

Cookies are essential beyond doubt.

Scope

These cookies are essential for accessing the features you requested and for moving around our site. Cookies help deliver the information, products, and services you have sought from us.

These are essential for your device to retrieve and stream content. This enables you to browse the site, make use of its functionalities, and revisit pages you have accessed before.

Additional Information

Cookies gather personal information, like your user ID, alongside your last login date to verify your active session on the website.

They vanish after your browser is shut down (session cookies).

The type of cookie

Operation biscuits.

Scope

Cookies help us identify you whenever you return to our website and also store your settings and preferences.

Additional Information

They persist until their expiration date and remain stored even when the browser is shut.

The type of cookie

Performance-enhancing cookies

Scope

Cookies are utilized to collect statistical information on the site's efficiency and aid in its improvement. They also enable us to perform assessments on our website.

Additional Information

Cookies gather anonymous information that isn't linked to any known or identifiable individual.

They can be cleared when you close your browser. Some cookies never expire.

Cookies are restricted, or deleted.

To manage or eliminate cookies, modify your browser's preferences. Here are resources to guide you for some of the most popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

Nonetheless, keep in mind that parts or all of the site's capabilities and features may not operate as you anticipate if this occurs.

ONLINE TRACKING NOTICE
This service does not accommodate do-not-track requests currently.
8. The Storage Duration of Your Personal Information.

The organization aims to keep your personal information for the duration necessary to achieve the stated purpose of processing it, according to this policy, or for extended periods as allowed by South African laws, regulations, practices, and relevant directives.

We'll provide your details to third-party trading platforms for 12 months. By consenting, we'll extend sharing your information for another 12 months.

We frequently evaluate the Personal Data we've retained to confirm it's no longer necessary.

9. Movement of personal data to a foreign nation or an international body.

Your personal details might be conveyed to other nations, meaning your data could be sent to a country different from your home nation, such as South Africa, or to global organizations. These International Entities or Regions depend on stringent protocols by the Company to safeguard your data. The Company ensures all necessary measures are taken so that individuals can exercise their rights and access effective legal remedies.

These protections and safeguards can be accessed by all individuals living in the Republic of South Africa.

  • Transfer to a third-country nation or international entity which the EU Commission has acknowledged as offering sufficient protection for personal data transferred to it under article 45 (3) of Regulation 2016/679 by the European Parliament and the Council dated 27 April 2016. (the “GDPR”).
  • The transfer occurs under a legally binding, enforceable contract between public bodies or authorities in accordance with Article 46 (2) (a) of South African regulations.
  • The transaction adhered to standard data protection clauses sanctioned by South African authorities under Article 46 (2) (c) of the GDPR. You can review these Clauses, endorsed by the South African Commission, at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The firm is able to share details on the protective measures it uses to secure your personal information when it is sent to third-party nations or global bodies. Reach out via email at info@wealthwaydigital.za.

10. Safeguarding Personal Information In South Africa, protecting individual data is crucial. Our systems employ strong security measures to prevent unauthorized access. We prioritize confidentiality and ensure your information is handled with care. Regular audits and updates help maintain robust defenses against potential threats. Your privacy is fundamental, and we commit to upholding these standards consistently.

We have implemented suitable organizational and technical measures to protect personal data. This includes preventing any unintentional or unlawful destruction, loss, or alteration of personal data.

We cannot assure or promise that the protection of your personal information will be error-free. We are also not liable for any non-physical, incidental, or consequential harm resulting from the use or exposure of personal data. This encompasses, but is not limited to, any personal data being revealed due to transmission errors, unauthorized access by a third party, or any other cause outside our control.

Should we face legal mandates or other unavoidable responsibilities, we might need to disclose your personal information to external entities, such as governmental bodies. In these circumstances, we cannot manage the protection offered by third parties to your personal information.

Transmitting personal information online cannot be done with absolute security. The Company cannot guarantee the protection of personal data you send to us via the Internet.

11. Links directing to sites owned by external organizations' websites.

Links to external sites and apps are available on our website. These platforms fall outside the company's oversight. We disclaim responsibility for how these sites or apps collect or handle personal information. This Policy does not cover actions taken on such platforms.

Before using any recommended third-party sites or apps, we advise reviewing their privacy statements. It's also wise to consider sharing your personal details with them.

12. Changes to this Policy.

This Policy may be altered at any moment. Should we revise it, you'll be informed through an updated version on our website. Furthermore, when substantial changes occur, we will try to notify you through suitable means and will issue a notice online. Unless stated otherwise, all alterations will take effect following the release of the new policy.

13. Your entitlements concerning your personal data.

You have the right to ask us to confirm the correctness of the personal information we gather about you, correct any errors, and eliminate all unnecessary personal data. You can also limit the types of processing of your personal information.

Should you live in South Africa, kindly visit this page: .

You have the ability to access these rights regarding the details you share about your personal information. To exercise these rights, please send a request via email to the address provided below.

Access rights

The organization can confirm the correctness of your personal information being handled. If so, you have the right to access your personal details.

The organization plans to provide a digital version of the personal information currently handled and may impose a fair charge for any extra copies. The details will be supplied in digital form upon request.

The ability to access personal information must not interfere with the rights and liberties of others. If granting the request harms the rights and liberties of another individual, the firm has the option to deny the request or limit its capacity to address it.

Entitlement to correction.

The Company holds the right to correct inaccurate personal details. You have the right to request that any incomplete personal information about you be amended, considering the purpose of processing.

Right to Erasure

Here are the applicable reasons: (a) Personal data are no longer needed for the intentions for which they were originally gathered or processed; (b) You retract your consent, leaving no legal ground for processing; (c) You oppose processing at any stage due to a reason specific to your situation, where the processing of your personal data is based on legitimate interests of either us or a third party; (e) Personal data is processed unlawfully or (f) Personal data must be deleted to comply with the company's legal obligation.

This entitlement does not apply if processing is needed (a) to satisfy a duty required by law under South African law or the law of South African states; or (b), to establish, uphold, or protect legal claims.

Limitations on processing

Should you have concerns about the precision of your personal information, you may request that the company restricts how it handles your personal data.

Should you request limitations on personal information, it can only be retained with your permission, for the purpose of establishing, exercising, or defending legal claims, protecting another person's legal rights, or due to a matter of significant public concern within South Africa or its provinces.

Entitlement to move data

If an automated system performs the operation and it hinges on consent or an agreement you're a part of, you possess both the legal privilege and entitlement to access the personal data provided to the organization.

You have the right to request that your personal information be directly transferred from the company to another controller if it is technically possible. Your right to erasure remains unaffected by your utilization of data transferability rights. The ability to transfer data does not infringe on the rights or freedoms of others.

Right to challenge

You have the ability to contest the handling of your personal data by the company or third parties when it relies on legitimate interests at any moment. This covers not only profiling based on these interests. If we can demonstrate strong legitimate reasons for processing your data, we'll stop unless you show they outweigh your rights, liberties, or concerns, or relate to asserting, establishing, or defending legal rights.

In relation to direct marketing, you can at any point object to the handling of your personal data.

Authority to decline permission.

You can withdraw your permission for us handling your personal data at any time. This will not affect the validity or legality of any processing reliant on your consent before its withdrawal.

You have the right to file a grievance with the authority that oversees you.

You can submit an appeal to a regulatory body established by a member state to protect individuals' fundamental rights concerning the handling of personal information within South Africa.

The regulations of South Africa and its provinces may restrict your entitlements regarding personal information about you, as specified in this section 13.

We will supply the information you seek, according to your entitlements under clause 13 of this contract, within one month from the date of your request. This period may be prolonged to as much as two months, contingent on the complexity of the request and the volume of other inquiries. Within one month of receiving your request, we will inform you about any delays and the rationale behind them.

Provided it aligns with the stipulations of section 13 of the legislation, the details you seek in accordance with your entitlements under section 13 will be supplied without charge. Should the inquiry be unwarranted or excessive, especially in cases of repetition, we reserve the right to levy a reasonable fee to cover administrative costs for supplying the requested details or announcing the required action. We may also choose to refrain from taking action.

Should there be uncertainty about who genuinely submitted your inquiry, the organization may request additional details.